Repair center in the Netherlands
Fast warranty and out-of-warranty repairs for miners bought from us: no shipping to Asia, no months of waiting. Submit your ticket and we take it from there.
Our repair service is available exclusively to customers who bought their hardware directly from Antminer Distribution Europe. Bought elsewhere? We are happy to point you in the right direction.
From defect to hashing again in 4 steps
Submit your ticket
Fill in the form below with your invoice number, model and a description of the problem.
Ship your miner
You receive shipping instructions and send the unit (with invoice copy) to our repair center.
Diagnosis & quote
Warranty cases are repaired free of charge. Outside warranty you first receive a clear quote.
Repair & return
Your miner is repaired, stress-tested and shipped back to you, ready to hash.
Warranty: up to 2 years
2 years for private customers, 1 year for business, instead of the 180-day manufacturer standard.
Repairs inside the EU
Handled at a dedicated ASIC repair facility in the Netherlands: short lines, fast turnaround.
Also out of warranty
Bought from us but past your warranty period? We still repair your miner at a competitive fixed rate, quoted before we start.
Bought your miner elsewhere? Here is what we advise
Our repair center is reserved for hardware purchased directly from Antminer Distribution Europe, so we can guarantee turnaround times for our own customers. That does not mean we leave you empty-handed: below is the route we would take ourselves.
- Bitmain hardware: log in to your Bitmain account (or create one) and open a repair ticket at service.bitmain.com/repair/create.
- Shipping inside Europe: Bitmain's European repair partner is located in the Netherlands, so you usually do not need to ship outside the EU.
- Not sure if it is worth repairing? Send us the model and error code and we will tell you honestly whether a repair or a replacement makes more financial sense.
Buy from us, get the service too
Every miner bought from Antminer Distribution Europe comes with warranty of up to 2 years and access to our own repair center in the Netherlands. No shipping to Asia, no months of waiting, and one point of contact from order to repair.
See what is in stockRepair ticket
For customers of Antminer Distribution Europe. Keep your invoice number at hand, we need it to open your ticket.
Send your repair request to repairs@antminerdistribution.com and include:
- Your invoice number
- The miner model
- A description of the problem: error codes, LED status and what you already tried
✓ Response within 24 hours with shipping instructions
Is my repair covered by warranty?
Bought from us within 2 years (private) or 1 year (business)? Then diagnosis and repair are free, unless there is physical or moisture damage. Full conditions are in our Terms & Conditions. Full conditions are in our Terms & Conditions.
I didn't buy my miner from you, can you still help?
Our repair center only handles units purchased directly from us. We will, however, gladly advise you on the fastest route: for Bitmain hardware that is usually the official Bitmain repair portal. See Not a customer yet? above.
How should I ship my miner?
Via DHL, UPS or FedEx, well-packaged (ideally in the original box), with a copy of your invoice. You will receive exact instructions, including customs value guidance, after submitting your ticket.
How long does a repair take?
Most repairs are completed within 1-2 weeks after the miner arrives, depending on parts availability. You get a status update at every step.